Contact
One inbox. A person reads it.
BTA Labs is small, which is the good part: there is no ticket queue between you and whoever wrote the thing you are asking about.
Product and support
Bugs, a crash log, something the app will not do. Include your platform and the version from the title bar.
Early access
Tell us what you are building. Testers get Builder features free until launch, and they get asked things.
Billing
Invoices, refunds, a charge you do not recognise. Subscriptions can also be cancelled from Stripe’s own portal.
Press and partnerships
Brand assets, screenshots at full resolution, or anything that needs a person rather than a page.
